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Industry leaders praise CMS HealthTech ecosystem for patient-centered interoperability
Summary
Panelists from CVS Health, Epic, UnitedHealth Group and others told a CMS-led panel that patient-first pledges and daily collaboration have accelerated interoperable tools, with pilots such as real-time prior authorization already live in health systems.
Anish Chopra, who led the panel, opened by saying the year’s work emphasized keeping “patients at the center” and that the group had built momentum across public and private participants.
Tony of CVS Health said the forum made the work feel “real” and pointed to CVS’s consumer-focused program, Health 100, as evidence the industry is moving from concept to implementation: “number 1, I love the focus here on the consumer patient member, whatever we wanna call it, that individual that has the need, not the institutions,” he said. Harry from Epic said the sessions brought “hyper patient-focused feedback” that changed how Epic thinks about serving patients.
Panelists credited an open Slack channel stood up by CMS for enabling daily technical and legal conversations that speeded delivery. “This public and private partnership with these channels… sped up things quite dramatically,” one panelist said. Julie of UnitedHealth Group described teams taking patient-centered designs built in pilots into broader product roadmaps.
The panel closed with a recurring theme: the community has blueprinted workable pilots and now faces the challenge of scaling, broadening participation and educating clinicians and patients about new tools. The session transitioned directly into a series of public pledges and work groups that CMS and partners announced.
