Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Victim Services topic
No spam. Unsubscribe anytime.
Victim Advocate details rising caseload, calls for certification and outreach
Summary
Victim Advocate Coordinator Kimberly Schroeppel reported a year‑to‑date caseload increase (1,896 cases) and described services provided, outcomes, and plans to pursue CAPP certification to expand assistance.
Kimberly Schroeppel, Victim Advocate Coordinator, told the City Council that Pleasant Grove’s victim‑services caseload has risen in 2026, reporting 1,896 total cases year‑to‑date and notable increases over the same period last year in DCFS (115 vs. 76) and stalking/harassment (41 vs. 25). She described the mix of services her office provides — emotional support, personal advocacy, information and referral — and specific counts for last year’s services, including 2,388 information and referral actions and 1,827 emotional‑support services.
"Outcomes like that are the reason I continue to do this kind of work," Schroeppel said, recounting a case in which a client who obtained a protective order and peer‑support letter remained clean and became a Peer Support Leader. Schroeppel also said she intends to pursue the Certified Advocate Partners Program (CAPP) this fall to improve service capacity. City Administrator Scott Darrington thanked Schroeppel and noted the presentation aligns with the City’s stated mission to provide exceptional resident services.
The presentation underscored both quantitative demand and qualitative outcomes: Schroeppel cited 87 domestic‑violence/family‑problem cases in the past three months (up from 75) and a total of 6,954 services provided last year. No formal Council action was needed; Council members listened and asked clarifying questions about services and staffing support. The Coordinator’s planned certification and the increased caseload are likely to factor into upcoming budget and staffing discussions.
