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Commission presses staff on contractor watering and warranty tracking after resident complaint
Summary
Commissioners raised a resident complaint that a contractor told homeowners they were responsible for post-planting watering. Staff said the 2021 contract had vague reporting requirements but a new RFP requires twice-monthly watering and a minimum gallons specification for the two-year establishment period.
Commissioners pressed staff July 28 about who is responsible for watering newly planted trees and how contractor performance is tracked after a resident reported being told that the homeowner—not the contractor—was responsible for watering a newly planted tree.
Gaye summarized the complaint and asked whether contracts require contractor watering and whether the commission can see the contract. Sarah said there are two contract regimes: the 2021 contract required reports of watering but did not specify an amount or a firm frequency beyond a general requirement, while the recently signed RFP for grant-funded plantings (with Omans) specifies "twice monthly" watering and a minimum of about "10 or 20 gallons" per watering during the first two-year establishment period. Sarah said contractor reports plus resident service requests and periodic inspections (previously done by interns) are how the city monitors performance.
