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Spectrum Business pitches hosted-phone system as a cost-saving option for Mabton
Summary
A Spectrum Business representative proposed replacing Mabton’s aging analog phone lines with an internet-hosted voice system, saying it would improve reliability and offer features such as voicemail-to-email and a mobile app; the presenter estimated monthly savings of roughly $300–$450 and offered to provide verified cost figures to staff.
Wade Redmond, representing Spectrum Business, presented a hosted-voice phone service to the council and staff, describing a cloud-based system that would use the city’s existing internet infrastructure and come with new handsets, voicemail-to-email and mobile app access.
Redmond told the council the shift would replace aging copper lines and could improve reliability at municipal facilities. “It’s literally take the line that’s feeding your computer, and you would take that, put it into your phone,” he said. He estimated savings “around 3 to 450 bucks, something like that” per month and said he would need to verify some city phone-account details with staff before giving final pricing. The presenter also said a local technician (named Dalton in the discussion) had confirmed compatibility and offered implementation help at no cost.
Council members asked whether the proposal included internet service (it did not) and whether cell phones would be affected (the system is primarily for office phones but a mobile app is available). Redmond agreed to follow up with Rachel and other city staff to verify line items and provide a final quote.
The council did not take action at the meeting but invited the vendor to provide more detailed estimates for review.
