Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Operations Reporting topic
No spam. Unsubscribe anytime.
Chief of operations outlines new turnout-time reporting, cites NFPA 65-second goal
Summary
Staff rolled out a newly formatted reporting system and turnout-time metrics; Chief of Operations Jerry Harter explained turnout time definition and noted occasional long responses when crews respond from home.
The board reviewed newly formatted staff reports and a new reporting system effective Jan. 1. Jerry Harter, identified in the record as chief of operations, walked members through turnout-time measures and visual graphs intended to better show operations and response performance.
"Turnout time is from the time that the call is received to the time that the fire apparatus responds," Harter said, and he noted the National Fire Protection Association guidance target around 65 seconds. Harter acknowledged a few outliers — including an instance described in the reports as about 4.5 minutes — and explained that lengthier times often occur when responders are at home and must prepare and travel to the station.
