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Trustees propose postcards, event attendance and a community forum to boost two‑way communication
Summary
The board debated short‑ and long‑term steps to improve two‑way communication with the community, including trustees attending events, using postcards with QR codes, recording condensed goal recaps and developing a long‑term online forum; trustees agreed to pilot postcards and increased event attendance.
Trustee Sierra (LSG committee) presented a set of recommendations to improve two‑way communication between the board and the community, grounded in the Lone Star governance framework. Short‑term steps included asking each trustee to attend two community events before the end of the year and providing postcards with guardrails, goals and a QR code linking to a feedback form. Longer‑term ideas included short video recaps after meetings, a calendar of engagement events and an online forum to collect and track feedback.
Trustees discussed staffing feasibility and the communications team’s capacity to produce regular videos; one trustee noted the comms team is currently short‑staffed. Directors and trustees emphasized the need to avoid creating a grievance channel and to focus the system on board goals and guardrails. Suggestions included town halls, town‑hall cadence (e.g., three per year), and mechanisms to preserve input without creating walking quorum issues.
The LSG committee will return with a consolidated recommendation; trustees agreed to pilot simple steps (postcards and event attendance) while staff and the committee develop a long‑term forum and calendar.
