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Residents shown how to check allotments and AquaTrax; city offers leak troubleshooting
Summary
Staff walked residents through finding lot acreage, using the city calculator to get PI allotments and monitoring daily AquaTrax reads; the city said Melanie Clark (public works clerk) can assist and crews will inspect meters and zero erroneous charges when faults are confirmed.
Residents at the town hall asked how to confirm allotment sizes and use AquaTrax to monitor daily usage. Chandler Goodwin said residents can find lot acreage on the county parcel map or their bill PDF, plug it into the city calculator and see a monthly PI allotment (example given: a 0.26‑acre lot yields about 38,000 gallons/month). He recommended residents monitor AquaTrax daily or weekly rather than relying on the monthly summary because billing cycles can vary.
Goodwin said AquaTrax is a new tool with occasional display hiccups but billing pulls remain accurate; Melanie Clark in public works is the staff point of contact to help residents set up accounts and troubleshoot. For suspected meter faults, staff will generate a work order, inspect the meter and perform a valve‑ahead leakage test; if a meter is confirmed defective, the city will zero out excess charges and replace the meter.
