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HCA: Navia breach notices mailed to roughly 35,000 members; credit-monitoring offer in place
Summary
HCA staff said notices were mailed in mid-to-late March to about 35,000 PEP and SEB members affected by the Navia incident; impacted members have until mid-June to activate a year of credit monitoring provided by Navia.
Dave updated the board on member notifications tied to the Navia breach that the board discussed previously. He said member notices were mailed around March 17–22 and that confirmation indicates affected members began receiving the letters in the last week of March. "At this point, people should have received notice if they were part of the 35,000 people who were impacted," he said.
Dave said letters include instructions and that affected members have until roughly mid-June to activate a year of credit monitoring provided by Navia. He asked staff to continue monitoring outreach success and to inform members who did not receive notices to contact the agency.
