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Repairs and habitability: what landlords should document when tenants report leaks or mold
Summary
Using a small‑leak/mold storyline, Jennifer Felton reviewed California habitability rules, practical inspection and vendor scheduling steps, and the new move‑in photo requirement landlords should follow when documenting condition and claiming deposit deductions.
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Felton used a mold scenario to illustrate habitability rules and practical responses. She said habitability is governed by civil code provisions and court precedent and warned that if a unit is uninhabitable a tenant may seek alternative housing and associated remedies. "If a unit is considered uninhabitable, then the tenant can move out and get alternative housing, and the landlord has to pay for that alternative housing" was her summary of the stakes under habitability claims.
Her detailed advice: inspect promptly, document conditions with photos before and after repairs, schedule vendor visits with a clear date/time window, and obtain tenant confirmation when a repair is complete. She recommended file elements landlords should keep: the original report, time‑stamped photos, the written response to the tenant, vendor records and work orders.

