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Eaton County 911 director outlines technology upgrades, staffing and public-education efforts
Summary
Kelly Cunningham, Eaton County 911 director, reported progress on a mobile computer terminal replacement aimed to finish before Oct. 1, extended two conditional job offers for telecommunicators, described a state on-site compliance review and highlighted public-education outreach including a K-12 9-1-1 program and participation in local events.
Kelly Cunningham, Eaton County 9-1-1 director, said the county is finishing a law-enforcement mobile computer terminal (MCT) replacement, with the smaller agencies completed and Delta vehicles next; the goal is to have the work "wrapped up before October 1 before the new fiscal year." She described deployment of a communications trailer to Eaton Rapids for July 4 fireworks, a state 9-1-1 compliance on-site review that "seemed to go well," and two conditional job offers extended to telecommunicator candidates who are completing background checks.
Cunningham also described a public-education program staff-created for K-12 that the county posts on its website; outreach efforts included parades and the Eaton County Fair. She noted the public-education breakout session at the APCO national conference and said the county provides a standardized package for smaller agencies that lack public-relations teams.
