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CSB committee weighs billboards, open houses and website videos to boost outreach
Summary
Hanover County Community Services Board committee members reviewed outreach approaches used by other CSBs — including a donated billboard, open houses and website videos — and asked staff to add clearer links and content on CSB webpages to help residents find services.
The Hanover County Community Services Board Community Engagement Committee discussed several outreach strategies on Jan. 5, 2026, after members researched how other Community Services Boards promote programs. Carol McDaid reported a conversation with a Region 10 CSB board member that highlighted a donated billboard and an open‑house event other CSBs have used to raise visibility. Amanda Bishop noted differences between CSB webpages and said short videos on other sites appeared to be an effective way to communicate information.
Committee members asked staff to update the CSB web pages with clearer program descriptions and links, and to consider low‑cost community events and partnership options. The committee did not take a formal vote but agreed to have staff follow up with concrete suggestions and examples at a future meeting. Relevant transcript segments: the outreach review began in SEG 019 and continued through SEG 020.
