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To reach veterans, clinics should be where veterans already go and provide transport, guests advise
Summary
Podcast guests recommended placing clinics at VA facilities, veteran centers, or places of worship; offering transportation or vouchers; and using preregistration forms showing service areas so veterans know what help is available.
Nick Hasenfuss recommended placing veteran legal clinics at locations veterans already use — such as VA facilities, veterans centers, or houses of worship — and arranging transportation supports when needed. 'It's really helpful to have legal clinics at areas where veterans know how to get to,' Hasenfuss said, noting examples including partnering with churches that provided shuttle rides and using vouchers for Lyft or Uber.
The episode emphasized preregistration as a way to identify the practice areas that veterans need so organizers can recruit the right attorneys and VSOs ahead of time. Hasenfuss said preregistration also helps veterans realize they may need multiple kinds of help (for example, employment, landlord–tenant, and VA benefits) so clinics can provide more holistic service.
