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Council expands utility assistance to more households; staff to monitor enrollment

Sandy City Council · June 16, 2026
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Summary

The council adopted Resolution 20 26-13 to expand the utility customer assistance program (50% reduction on water/wastewater charges) by adjusting eligibility to account for household size; staff said 95 accounts are currently enrolled and will return with monitoring data.

The Sandy City Council voted to adopt Resolution 20 26-13 to expand the city's utility customer assistance program. The program provides a 50% reduction on water and wastewater charges for eligible residential accounts and staff reported 95 accounts currently enrolled.

Staff explained the proposed revision sets household-size thresholds so eligibility scales with family size: the two-person threshold is equivalent to $40,034 in annual income, and the threshold for three- or four-person households rises to about $61,050. Staff said the proposal is an on-ramp: the city will monitor take-up and modeled an assumption of roughly 25 new enrollees in the rate forecast; staff suggested a six-month check-in to assess fiscal effects and enrollment trends.

Councilors asked for web-page clarifications to make clear the program applies to residential (not commercial) customers and asked staff to return with monitoring results during the next goal-setting cycle. After discussion a motion to adopt the resolution passed with vocal "aye" votes.

Staff noted the assistance program began after the city's earlier wastewater rate increase and was later expanded to include water charges; the program remains reimbursement-dependent on future budget projections and enrollment levels.