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Board discusses 30/60/90-day equipment shutoff policy for nonpayment

Elko County TV District Board · December 5, 2024
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

The board discussed a formal nonpayment process: certified notices at 30 and 60 days, final shutoff at 90 days, and a proposed reconnection fee. Members also discussed contract consequences for repeated delinquencies and flagged RISE for an outstanding balance.

The Elko County TV District board debated a formal policy to handle delinquent accounts, with members proposing certified notices at 30 and 60 days and a final shutoff at 90 days for unpaid bills. Chair (the meeting chair) framed the procedure as “30, 60 certified letters ... 90 after 90, the switch goes off,” and the board discussed adding a reconnection fee to the contract language.

Several members said the district should give advance written notice but treat the 90th day as final. Dale said plainly, “90 days final.” A committee member recommended a reconnection surcharge after shutoff and suggested a “three strikes” approach to repeated delinquencies: “3 strikes and you're out.” Marissa noted that RISE had not re-signed a contract and still carried a balance, highlighting a specific account the policy would affect. The board did not adopt a formal ordinance at the meeting but agreed on the procedural elements to place in contract language and notices.