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Laramie survey: Quality-of-life score dips to 52% as roads emerge as top resident concern
Summary
Zen City presented the July community-survey results to the Laramie City Council, showing a 52% overall quality-of-life score (a 5-point drop) and low satisfaction with street and road maintenance (24%). Councilors asked for more targeted follow-ups to probe causes.
Zen City presented the city’s most recent community-survey results at the Laramie City Council work session on July 28, reporting that 52% of respondents said they are satisfied with the quality of life in Laramie, a decline of about five percentage points from the previous survey cycle.
“52% of Laramie’s residents said they are satisfied with the quality of life,” said Zach of Zen City, describing the figure as the presentation’s topline result and noting the change moved into the negative across the sample. Zach said the survey is weighted to match Laramie’s census demographics and that the city’s latest cycle included roughly 406 respondents.
The presentation highlighted several long-standing strengths — sense of safety, parks and recreation, and educational access — even as some measures slipped. Councilors pressed for additional detail on declines. “24% satisfied feels pretty, pretty rough for our roads,” said Councilor Fried, prompting discussion of follow-up questions aimed at distinguishing pothole frequency, snow-removal performance or jurisdictional confusion.
Zach emphasized that nearly 70% of respondents who cited street issues flagged potholes and pavement conditions as the leading problem and recommended rotating follow-up questions in future cycles to dig into causes. Councilors and staff discussed adding targeted follow-up items in the next survey window and using the city’s engagement tools to drill down by demographic groups and neighborhoods.
The council received the report for discussion and asked staff to return with options for targeted follow-up questions; no formal action or expenditure was taken at the meeting.
