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Wayne County IT reports increased ticket volume and heightened cybersecurity alert

Wayne County Finance Committee · January 13, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

IT Director Matt Ury told the Finance Committee that December saw increased service-ticket volume and that cybersecurity is on high alert after multiple attempted intrusions and phishing attempts; additional measures will follow a planned network switch project.

Matt Ury, Wayne County’s Information Technology Director, reported Jan. 13 that service ticket volume rose in December (a typical end-of-year pattern) and that the department is engaged in several ARPA-funded projects. He said cybersecurity remains on "high alert" after numerous attempted intrusions and an increase in phishing attacks.

Ury said once a planned switch project is completed the department will implement additional cybersecurity measures. The committee did not vote on new IT expenditures at the Jan. 13 meeting; the update was informational and part of routine departmental reporting provided to committee members in advance.