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Westford town manager announces resignation; to depart Sept. 30
Summary
Town manager Kristen told the Select Board she has accepted a deputy town manager job in Shrewsbury and will leave Westford on Sept. 30; board members praised her strategic-plan work and pledged a careful transition and discussion of next steps at the Aug. 11 meeting.
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Town manager Kristen announced her resignation to the Select Board, saying she has accepted a position as first deputy town manager in Shrewsbury and that her last day will be Sept. 30. "Serving Westford for the past 3.5 years has been an incredible honor and privilege," Kristen said, adding that she will prioritize continuity and a thoughtful transition in the coming months.
Board members and residents responded with praise for her accomplishments, including leading the town’s first strategic plan and advancing capital and communications priorities. One board member said the town will discuss succession plans at the next meeting on Aug. 11. "You've been a great asset to this town," a select board member said, thanking Kristen for her work. Several attendees — including committee chairs and town staff — also described her mentorship and the foundation she leaves for future leaders.
Kristen listed accomplishments she said mattered most during her tenure and expressed gratitude to employees, volunteers and residents. The board accepted her announcement with reluctance and unanimous thanks, and members said they will return with details on a recruitment and transition timeline at the board’s next meeting. No successor was named and the board committed to convene a process to ensure uninterrupted town operations.

