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Staff flag attachments not opening in Legislate; vendor to investigate

Shelby County Commission · July 14, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Participants reported that attachments (OnBase/attachments) were not opening in the Legislate view; the trainer said he would escalate the issue to his team and promised follow-up before the next meeting.

Multiple participants reported that agenda attachments were not opening inside Legislate during the demo. A participant called the attachments problem "a relatively big sticking point" and asked for prompt attention so staff and commissioners can access supporting documents during meetings.

Manny acknowledged the concern and said he would raise it with his technical team for investigation: "I'll talk to some people on my team because I don't that's above my skill set... I'll do some research on that, and we'll meet," he said. County staff asked that the trainer either fix the display or provide guidance on document creation and firewall settings that might block attachment rendering.