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Select Board accepts single bid for Fire/EMS records system, approves First Due purchase

Town of Ludlow Board of Selectmen · May 4, 2026
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Summary

Only one vendor responded to the town's RFP for a Fire and EMS records management system; the Select Board approved First Due's $15,400 bid and noted recurring annual costs of about $12,900.

Penny Wu told the board the RFP for a Fire and EMS records management system produced only one bid: First Due at $15,400. Chief Ben Whalen described the software as a records management platform that will track incidents, personnel training, vehicle maintenance and EMS medication tracking; he said the purchase was budgeted. Board member Justin Hyjek expressed concern about awarding a contract after a single bid, and Chief Whalen said other vendors had been contacted and that First Due was his first choice.

The board moved to accept the First Due bid and approve the purchase; the motion passed unanimously. Chief Whalen said the system carries a one-time fee of $15,400 and an annual cost of about $12,900; no contract signature details or vendor timelines were provided in the meeting record.