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New laptop-capable 911 system coming this fall; county to pilot 'EMD-like' process for non-EMS calls
Summary
The minutes state a new 911 system arriving in the fall will be laptop-capable; East and North Greenbush dispatch centers will be updated while Rensselaer city will not. The county plans a software-based 'EMD like' process for non-EMS calls beginning next year.
The Radio Communications Committee recorded that Rensselaer County will deploy a new laptop-capable 911 system in the fall. According to the minutes, dispatch centers in East Greenbush and North Greenbush will be updated to the new system; Rensselaer city will not be updated.
Committee minutes also say the county plans to implement a software-based "EMD like" process for non-EMS calls beginning next year to assist with standardized call handling. The minutes do not include technical vendor names or cost estimates for the upgrade.
