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Residents press council on sinking streets, contractor work and missed trash pickup; public works outlines tracking improvements
Summary
Residents raised safety and service concerns about contractor utility work, sinking streets, traffic hazards and missed trash pickups; Public Works reported pothole and inlet-cleaning totals, said a right-of-way inspector position is open, and provided a new complaint email (residentialtrash@northtown.gov) to track resident issues with Mascaro contractor work.
Multiple residents told council on July 21 that contractor work on local streets is creating hazardous conditions, confusing traffic patterns and preventing trash collection. Samita Griffin said contractors have left streets sinking and created one-way hazards that put children and drivers at risk; Melvin Faust asked that council members walk problem blocks and bring media so the issues are visible.
Public Works reported operational metrics for the year-to-date—55 potholes filled in the prior month (942 YTD), 764 miles of street cleaning (3,243 YTD) and 100 stormwater inlets cleaned (650 YTD)—and said the department has replaced 34 trash/recycle bins and completed 101 repairs last month. Public Works said it will monitor contractor compliance more closely, that the right-of-way inspector role is open and that contractors will be prevented from securing new permits until prior substandard work is corrected. The department also established a tracking email (residentialtrash@northtown.gov) for residents to report collection issues and said it has begun mailers to notify affected households.
