Resident Maria Baragasotto tells council she was mis‑billed; staff to reconcile receipts

At public comment, Maria Baragasotto said she discovered a posting error on her account that made her bill appear doubled and that printed receipts and the online payment record did not match.

Baragasotto told the council she paid $175 but the system showed $3.28 credited on one screen and that, on other documents, the amounts differed month to month. She said the utility printed a letter showing several Mabton residents were affected. Baragasotto asked for a ledger and requested staff review the transactions; the chair invited her to come into the office the next morning so staff could pull records and reconcile the receipts. A staff speaker explained the office printed copies of receipts from the payment processor and adjusted internal system receipts to match what AllPaid showed as paid.