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Council delays decision on TextMyGov/Doppler notification contract after questions about opt-outs
Summary
Staff proposed a three-year notification service (TextMyGov/Doppler) priced at $14,009.99 to send area-based alerts; council chose to table the item until a full council could answer implementation questions.
Staff presented a proposed public-notification system (TextMyGov/Doppler) that would let staff draw an affected-area circle on a map and automatically notify customers in that area by phone or text. The three-year cost was presented as $14,009.99; council members raised questions about opt-outs and how the system reports who opted in or out.
A presenter explained the product would show on a map who has opted in or opted out, and staff could see those opt-outs when drawing an alert area. Council members said they preferred to wait until a full council was present before authorizing a contract, and the item was tabled for a future meeting. No formal contract award occurred at this meeting.
