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Department of Revenue shares contact lines, TinTAP support and upcoming webinars
Summary
Presenters gave support contacts (revenue.support@tn.gov, resale.data@tn.gov, customer service (615) 253-0600, tobacco unit (615) 253-0680), noted upcoming TinTAP and agricultural webinars, and answered chat questions about accessing reports.
During a live Q&A, presenters provided direct support resources and answered practical questions from participants. Katie Julian directed attendees to revenue.support@tn.gov for general help and resale.data@tn.gov for report-specific questions; she also pointed to TinTAP help articles and the Revenue Help pages. Billy Trout added the customer-service number (615) 253-0600 for general assistance and posted the tobacco unit direct line (615) 253-0680 in chat for unit-level help.
Billy also described operational volume for tobacco stamps, saying the department ships "anywhere from 2 to $3,000,000 a week" in stamp orders, to underscore the scale of stamp distribution and the importance of accuracy and recordkeeping. Presenters closed by inviting attendees to upcoming webinars (third-party TinTAP access on Jan. 17 and an agricultural exemptions session) and reminding viewers the slides and recording will be posted.
