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E911 director reports call-volume trends and cost shares; county dispatches remain busy
Summary
Mike Leo told the court the 9-1-1 center answered 4,566 9-1-1 calls in June and created 8,956 CAD records; he also summarized cost-of-service shares and multi-year trends.
Mike Leo presented the June activity report for the county 9-1-1 center, giving specific monthly and year-to-date figures. He reported the 9-1-1 center answered 4,566 9-1-1 calls in June, generated 8,956 CAD reports, and handled 5,268 administrative calls. Leo also reported 1,414 EMS dispatches and 469 fire runs for the month, and said NCIC and linked transactions numbered 51,782 for the reporting period.
"You can see the cost of service broken down by agency. You see EMS at 33.8%. Radcliffe Police, 25.4. Sheriff's office at 20.2," Leo said, summarizing how call-taking and dispatch costs are apportioned among participating agencies. He noted five-year comparisons for CAD events and other trends tied to additional agencies the center now dispatches for.
Leo invited questions; none followed. His report was presented as part of routine departmental updates and provides context for the court’s fiscal and operational planning.
