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Residents raise repeated trash pickup complaints; Selectboard to invite contractor to meet
Summary
Multiple residents described inconsistent pickups and communication failures by contractor Myers; the Selectboard discussed using text-message alerts and plans to invite a Myers representative to explain recent service disruptions.
Several Westford residents and board members told the Selectboard that trash pickup service by contractor Myers has been inconsistent in recent weeks, with missed pickups and driver shortages cited as causes.
Resident Barb Peck described repeated calls to Myers and said the company cited transition issues and driver shortages. Board members discussed the practicality of residents contacting Myers directly and the town office fielding complaint reports. Selectboard members also raised renewing interest in text-message services such as TextMyGov or GoGov to improve resident notification. The board agreed to invite a Myers representative to a future Selectboard meeting to discuss the service disruptions and communication expectations.
