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Staff explains higher 'leakage' and lower recovery rates behind revenue gap

Toll Highway Authority, Illinois State · August 21, 2025
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Summary

Directors asked whether the revenue shortfall stemmed from traffic diversion or construction; staff explained 'leakage' is unpaid or invoiced trips versus projected traffic and said higher leakage plus weaker invoice recoveries together produced the quarter's $12M shortfall.

A committee member asked whether the higher-than-expected revenue shortfall reflected traffic diversion, construction impacts, or other causes. Kathy explained the authority's budget uses traffic-engineer projections for expected revenue "if everybody went through the system," and that 'leakage' represents trips that are not immediately collected (for example, because a driver did not have a toll device or used pay-by-plate).

She said two factors combined to produce the shortfall: the measured leakage for the quarter was a little higher than historical trends, and the amount staff typically recovers from invoiced trips was lower than anticipated. "So the combination is what offset that," Kathy said. Directors accepted the explanation and asked staff to continue monitoring recoveries and leakage trends.