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County clerk gets new records system; court approves $214,000 initial payment and annual hosting

Parker County Commissioners Court · July 14, 2025
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Summary

The county authorized a Fiddler Technologies document system for the county clerk’s office with an initial payment of $214,000 and annual fees of $119,000 (including $35,000 hosting), to be paid from clerk preservation/archive funds; final signature contingent on county attorney review.

The court approved purchase of a Fiddler Technologies records system for the county clerk’s office, to replace the existing Tyler system and add remote access, fraud alerts, and a DD214 verification/ID card program for veterans.

"Our initial payment for this will be $214,000 and then it'll be an annual cost of $119,000," the clerk said, adding that the package includes a $35,000-per-year hosting fee. She asked that final execution be contingent on county attorney review. Commissioners discussed that the funds come from special preservation/archive fees associated with recorded documents; staff confirmed those fees legally support records-archive projects and cannot be used to supplant general operating costs.

A commissioner asked when veterans could expect the DD214 card; the clerk said the go-live date is expected in April next year and she would reserve the first card issuance. The court approved the purchase and required final contract review by the county attorney before signature.