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Board hears EMS/dispatch modernization plan tied to ambulance service recovery

Board of Trustees of the Village of Ford Heights · January 8, 2026
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Summary

Trustees heard a presentation about implementing an ESO modernization and partnering with a third-party billing service (3% fee) and Cook County dispatch to restore local ambulance capability; trustees requested a resolution to document agreement for billing arrangements.

Trustees received an update on emergency services technology and plans to restore ambulance operations. An agency official said, "ESO is our update modernization of, putting our fire valves, giving them over to the state, and it'll be going to our billing," and explained a third-party billing service would take a 3% fee to handle collections and return net revenue to the village.

The board was told the village has met with Cook County for fire dispatch and that full dispatch operation is expected to be established in early 2026 ("the 2nd to 3rd 0.25 of next year" in the transcript). Trustees discussed preparing a resolution authorizing the fire department billing arrangement so the department could proceed. The modernization and billing setup were described as prerequisites to regaining an ambulance and stabilizing EMS operations.

Speakers stressed administrative follow-up: a resolution is needed for formal agreement, staff will draft it, and the board expects subsequent updates when dispatch and police sharing arrangements are finalized.