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Council approves IT renewals and hears 18-month ERP timeline as city expands in-house capabilities

Taylor City Council · September 3, 2024
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Summary

Council approved IT renewals (PaperCut, e911) and laptop purchases while staff described a multi-vendor approach with Skynet-managed services, an 18-month ERP rollout timeline, and the need for a final budget checklist before December to avoid returning funds.

Taylor's council approved several IT-related renewals and equipment purchases and received an extended briefing from IT staff on the city's transition to a managed-services model and a longer-term ERP implementation.

The council approved a sole-source renewal for PaperCut ($4,736) and a CBTS e911 renewal ($7,040), and approved a state-bid purchase of 75 laptop docks (not to exceed $9,150) funded through ARPA. IT staff (speaker 9) described the city's arrangement with Skynet: two on-site personnel (one level-2, one level-1) supported by remote project engineers; manufacturer-specific support (e.g., AS/400 blocks) remains required outside the managed-services contract.

Staff said the ERP implementation remains in a final-selection phase with an expected timeline of roughly 18 months; they requested a final checklist and budget clarity to avoid returning unused grant funds by December. Council members asked for a detailed subscription list and clearer accounting of which services will move in-house versus remain contracted. IT staff said the clerk's office migration off a legacy VDI system had shown quick improvements and that the vendor presence had been beneficial to day-to-day operations.