Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Communications topic
No spam. Unsubscribe anytime.
City Communications outlines new tools, channels and staffing to boost outreach
Summary
The South Salt Lake communications team presented a plan to broaden outreach using digital channels (social media, newsletter, website refresh), targeted utility messaging and new tools (Yoppify, EyeOnWater); team composition and areas for improvement were described.
Joseph Dane, Communications Manager, introduced the city communications team and described responsibilities for cross-departmental liaison, public input campaigns, volunteer and event outreach, and education on city codes and ordinances.
Team members listed on the slide deck include Julie Taylor (Neighborhoods Deputy Director) and Ben Keller (Public Outreach Coordinator). The presentation identified target audiences (residents, businesses, community partners) and noted the city population at about 27,000, with a higher daytime population.
Channels listed as primary included Facebook, Instagram, Nextdoor, LinkedIn, a newsletter, utility-bill inserts, direct mail, door hangers, email, TV monitors, Flash Vote and Yoppify, along with text-message outreach. The website was described as the central information repository with a planned refresh launching in summer 2026.
Slides closed with accomplishments (adoption of new technologies, progress on website ADA compliance, GIS map updates, Yoppify launch, Animal Services fundraising of $17,000) and areas for growth, such as improved customer service response time, internal SOPs, and connecting with younger residents.
