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Grand Prairie launches new water utility customer portal; here's how to enroll
Summary
The City of Grand Prairie launched a new water utility portal at paywaterbill.gptx.org and provided step-by-step enrollment instructions, including how to register via account number or an emailed invitation and how to set up payments and move-in/out actions.
The City of Grand Prairie announced a new water utility customer portal and walked listeners through enrollment steps. "The first thing you'll need to do is enroll," the Presenter said, directing customers to paywaterbill.gptx.org to enter a new account number or use the "find my account number" link; the Presenter added that customers can also register from an emailed invitation from noreply_waterbilling@gptx.org.
The Presenter described the registration process: enter the statement balance from the prior two months or follow the register link in the invitation, then click the green register button to complete the enrollment form. Once logged in, customers will see a taxi icon in the top right for a guided tour and can access preauthorized payments, paperless billing, current balance, one-time payments, payment and statement history, and move-in/move-out actions (which can be started without logging in).
The announcement did not list any fees, security details, or a timeline for phased rollout; listeners were directed to gptx.org for more information.
