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IT recommends cloud migration after email delivery problems to Hotmail/Outlook addresses
Summary
IT staff reported outgoing emails to Hotmail/live/Outlook accounts are being rejected due to Microsoft security changes and recommended migrating county email to the cloud; a temporary safe‑sender workaround was suggested.
Steven Holeman, Blackford County IT staff, explained that emails sent to Hotmail, Live and Outlook accounts are being rejected because Microsoft is implementing new security requirements that the county's current setup does not meet. "The way to fix it is to move everything to the cloud," Holeman said; he said he will prepare a quote for cloud migration and recommended adding the affected address to a safe‑sender list as a temporary measure.
Holeman reported he is in the process of migrating county systems to the cloud and will submit a quotation for commissioners to review. The transcript records no cost estimate or timeline for a full migration; further detail will be required before budgeting or implementation.
