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Vendor recommended one point of contact; board weighs volunteer support

Townshend Select Board · February 20, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Town staff relayed EcoPixel's recommendation that the vendor have a single point of contact rather than managing uploads through multiple volunteers; the board discussed this concern and agreed on a temporary coordinator with volunteer backup.

Town staff (S3) told the Select Board EcoPixel had two main concerns: the need for a single point of contact and the risk that volunteer-based coordination could result in inconsistent fulfillment of open meeting law posting requirements over time. The staff member said EcoPixel asked that technical support be routed to EcoPixel rather than handled by volunteers and that the vendor preferred working with one designated coordinator.

Board members responded that a committee could provide useful input but agreed a central coordinator was necessary for vendor communications and to protect compliance with posting rules. A board member (S4) recommended the coordinator act as a point person to correct content issues such as missing historical town reports and duplicate entries in appointed positions lists. “Their major concern is that the open meeting law requirements are consistently, fulfilled in a timely basis,” the staff member said when summarizing EcoPixel's guidance.