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Board hears updates on fingerprint-system modernization and account-administration issue
Summary
Staff reported the Department of Public Safety's FlexCheck fingerprint modernization cleared a backlog and improved processing, and an administrative Wells Fargo account-role change was resolved after additional paperwork.
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Executive Secretary Michelle Cothrun reported that the Nevada Department of Public Safety completed modernization of the fingerprint background-check system (FlexCheck) and resolved a backlog that had delayed results for some applicants; the system now processes results faster following a two-week shutdown tied to a statewide data breach. She also said a change to her Wells Fargo account role required extra paperwork but the issue has been resolved.
No Board action was taken on these administrative items; Cothrun provided the update for the record and to inform staff and applicants about improved processing times and resolved administrative account access.
