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Council waives deposits and out‑of‑city fees for 90 days for customers moving from county water

Crestview City Council · February 23, 2026
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Summary

City to convert Foxwood Estates and Foxwood Addition from county to city water; council approved a 90‑day waiver of deposits and out‑of‑city fees during the transition to ease customer moves (motion carried 4–0, one absence).

The city manager told the council the city's water tank is in final testing and the city will transition Foxwood Estates (inside city limits) and the Foxwood Addition (outside the city) from county water to city water. Because the county's refund of deposits may not be timely, staff requested council permission to waive customer deposits and out‑of‑city fees for a 90‑day transition period to minimize service interruptions.

A council member moved to waive the deposit and fees for the 90‑day transition, the motion was seconded and the council voted in favor (4–0, one absence). The city manager clarified that if service were later disconnected for nonpayment, the deposit would be required at reconnection; the out‑of‑city fee waiver applies only to the first 90 days. Staff said this measure is intended to smooth the transfer for affected customers while administrative refunds with the county are processed.