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Town told SCADA monitoring failed; staff presents two repair/host options totaling about $13,000 or $22,000
Summary
Town staff reported the spring-site SCADA monitoring system stopped supporting remote access. Staff presented two options: replace field hardware and controllers (about $22,000) or switch to a cloud-hosted configuration with parts and labor near $13,073 plus a monthly service fee; intermittent alerts are still transmitting to some phones while full access remains down.
Town staff gave a detailed update on the drinking-water monitoring system after remote access to the town's SCADA (supervisory control and data acquisition) host failed. Presenter (S3) said technicians described two options: a full equipment replacement/installation and programming option with an estimated cost of about $22,000, and a cloud-hosted option with parts and labor cited at about $13,073 plus an ongoing monthly service fee.
Presenter (S3) described the options to the council, saying, "installing and programming is gonna cost us $22,000," and later summarizing the cloud option: "So your 2nd option through the cloud thing is 13,073." Staff explained the existing host (the prior cloud provider) would not accept renewals and that several attempts to restore access failed; they recommended contacting a named technician (Steve Seacrest) for follow-up. Councilors discussed intermittent transmissions that still reach some phones but acknowledged users could not fully access the system remotely. No final procurement decision was recorded in the provided transcript.
