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Administrative Services director outlines staffing gains, IT upgrades and communications wins
Summary
City Administrative Services Director Nick reviewed HR metrics (300 positions, 7% vacancy, 48 hires, 11% turnover), IT upgrades (camera and firewall replacements, phone migration), and public information growth including verified Facebook and a website redesign.
Nick, the city's Administrative Services director, presented an annual update covering human resources, information technology and public information. He reported the city has about 300 budgeted positions with a 7% vacancy rate, 48 hires in the past year and an 11% turnover rate—figures improved from prior reporting. He said the city promoted 31 employees internally (12 in public safety) and runs tuition reimbursement, leadership programs and incentive pay for certification.
On IT, staff completed camera upgrades, replaced an end-of-life firewall with a failover unit and migrated city cell service from Verizon to AT&T; the department is pursuing additional park camera coverage and supporting police CJIS audit and dispatch accreditation. On communications, the public information team (1 full-time, 1 part-time) achieved a 25% follower increase on Facebook, verification of the city Facebook page, and is preparing a website redesign; staff highlighted upcoming community events including America250 on May 9.
