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City rolls out website updates, meter and rate information; reports 19% water loss
Summary
City Administrator Kim Rogers said the utility's website now includes information about lead-and-copper letters, new meters, recent rate increases and a link to the Comptroller; she also reported the system's water loss at 19% and the board reviewed the financial report with no questions.
City Administrator Kim Rogers reported website updates intended to help customers find information about ongoing utility matters, including guidance on lead-and-copper letters asking customers about the material of their service line from house to meter, details about new meter installations, explanations for recent rate increases, and a link to the Comptroller's office for additional information.
Rogers told the board the system's water loss is 19%. The board reviewed the financial report and had no questions. No further administrative motions were introduced at the meeting.
City Recorder Janet Ledbetter was listed among those present; the meeting minutes record no public comment on these administrative items.
