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Family seeks reimbursement after plumbing repair; city says responsibility ends at meter

Friendsville Utility Board · February 5, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

A family at 832 North Union Grove Road requested reimbursement for a plumber's repair after water was found near the meter; the plumber said a fitting had been over-tightened, and City Administrator Kim Rogers told the board the city's responsibility ends at the meter.

The board reviewed a service issue at 832 North Union Grove Road following the death of the account holder. The son initially sought to have the meter removed; the daughter later requested the meter be reinstalled because they planned to sell the home. Months later a broken fitting on the back side of the meter was found and a plumber repaired the leak, saying the fitting had been tightened too much and had broken.

The daughter asked the city to reimburse the plumbing invoice. City Administrator Kim Rogers told the board that "the city's responsibility stopped at the meter" and that the account did not show a leak on the utility side; the board did not record a commitment to reimburse. The minutes indicate the family was invited to appear at a meeting to present additional documentation if they wished.