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Board partially upholds customer appeal, approves PFAS filter rebate and one-time leak credit
Summary
The Board partially approved a customer appeal, authorizing a PFAS filter rebate and a one-time extraordinary water loss credit for one leak while denying the remainder of the customer's request; the Board said it wanted to avoid creating an ineligible rebate precedent.
General Manager Catherine Cerri summarized a written customer appeal seeking reimbursements for water-saving fixtures and leak reimbursements. District staff recommended partial approval: a rebate for PFAS filters and a one-time extraordinary water loss credit for one of the leaks, while denying the remainder of the appeal. Vice President Steve Boydston moved and President John Wurm seconded the staff recommendation; the motion carried unanimously.
Board members voiced concern about creating a precedent for ineligible rebate requests while supporting staff's compromise recommendation. No public comment was received on this item at the meeting.
