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OLG tells council a nine‑month central gaming conversion is planned; procurement in negotiations
Summary
OLG officials told the Committee on Human Services the agency is negotiating a multi‑year contract to replace its central gaming and iLottery systems and expects a nine‑month deployment with overlap of the incumbent vendor to avoid service interruptions.
Chairperson Matt Fruman convened the Committee on Human Services hearing and asked Randy Burnside, executive director of the Office of Lottery and Gaming, to describe the agency’s planned replacement of its central gaming system and iLottery platform.
Burnside said the contract will modernize core systems for both traditional and online games and that the procurement is currently in the negotiation phase. “The goal is to have operations not impacted up until the day of the new launch,” Burnside said, describing a planned nine‑month deployment and the need to run old and new systems in parallel during conversion. Chief Counsel Ridgley Bennett told the committee the procurement remains competitive and declined to disclose bidder counts because of procurement restrictions, noting that an early protest was decided in favor of the District by the Contract Appeals Board.
Officials described the operational difficulty of converting systems that serve roughly 400 retail locations across an urban network. Burnside said OLG will use third‑party specialists for project management and testing and that the agency has “the staffing on hand” but will contract additional project teams as needed. The committee pressed OLG on timing; officials estimated a contract would be brought forward for Council consideration in two to three months, with a likely primary contract term of five years and a nine‑ to 12‑month transition period once the vendor is finalized.
The agency said it is updating hardware and software and will add disaster‑recovery testing, multifactor authentication and documented user‑access reviews to address recent audit recommendations for internal controls. Burnside emphasized continuity: the incumbent vendor contract will be extended to overlap with the new provider so retail and online services remain available throughout the conversion. The Council did not take action at the hearing; OLG said it will return with the formal contract package for committee and Council review.
