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Vernon County Veterans Service Officer reports increased claims, $1.58M in recent retro payments

Vernon County Board of Supervisors · July 1, 2026
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Summary

Veteran’s Service Officer Crystal Knoll told the board the county has about a 7% veteran population, worked 117 active claims in six months, and reported 21 decisions totaling $1,583,498 in retroactive payments; she will seek funding for an additional staff member.

Vernon County Veteran’s Service Officer Crystal Knoll updated the board on the office’s workload and impact during the June 20 meeting. Knoll said the county has roughly a 7% veteran population and that 117 active claims were being worked in the past six months; 97 claims remain open and 21 were decided, yielding $1,583,498 in retroactive payments.

Knoll said the passage of the PACT Act contributed to a large increase in veterans seeking services and that Vernon County veterans received $9,325,000 in 2021. She said she will request funding for an additional staff position to handle increased caseloads and is the county delegate when the national association meets.