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Clarity describes HBCI in three‑county program; 2025 saw 109 referrals and 47 cases
Summary
Pat Grimmer of Clarity told the Steuben County Community Services Board that the Home‑Based Crisis Intervention (HBCI) program — free to families — served 47 cases in 2025 (20 from Steuben) and received 109 referrals, with an average stay of about 47 days and an aim to shorten referral‑to‑visit time.
Pat Grimmer, with Clarity, presented the Home‑Based Crisis Intervention (HBCI) program that serves Allegany, Steuben and Livingston counties and aims to prevent out‑of‑home placement for children and teens.
"The program is free to the families," Grimmer said, describing a short‑term (typically four to six weeks) model that begins with a safety plan and risk assessment, provides daily or near‑daily in‑home contact when possible, and includes a 30‑day follow up after discharge. Clarity also maintains a 24‑hour crisis hotline and on‑call staff and can provide funds for activities such as music or gym memberships to support coping skills.
Grimmer provided program statistics: total caseloads were 44 in 2023, 45 in 2024 (19 from Steuben), and 47 in 2025 (20 from Steuben). In 2025 Clarity logged 109 referrals, 1,285 direct contacts and 541 indirect contacts; the average time with families was about 47 days. Grimmer said the average time from referral to first family visit is about eight days and the program would like to reduce that to 48 hours.
Referrals can be made through SPOA or via Clarity’s website; Grimmer noted HBCI waivers are available for non‑Medicaid children and that youth ages 18–21 can participate but only with their agreement. The board did not take action on the presentation; members were informed of the program’s scope and recent activity.
