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Councilors press for better water outage notices and answers on Well No. 5 operations
Summary
Councilors asked staff to improve communications about water shut-offs and asked why the council was not informed of problems at Well No. 5; no formal action or timeline was recorded.
During manager and council comments, Councilor Emily Campbell asked whether water shut-offs resulting from water main breaks could be communicated to affected residents via Facebook and the city website. Councilor Charlotte Kish asked why council had not been informed about an operational problem at Well No. 5. City staff did not record a formal directive or timeline for follow-up during the meeting.
The questions indicate council interest in improving resident notifications and receiving timely operational updates about the water system, but the minutes do not record any motion or formal assignment to resolve the issues.
