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Survey and outreach found airport access and frequency top resident priorities
Summary
Public engagement across the consortium showed residents prioritized an express airport connection, Washtenaw connections and improved frequency; 18% of respondents reported using SMART and 15% used DDOT, Nankin or People's Express.
Panelists summarized the outreach findings gathered through surveys, stakeholder meetings, pop‑ups and board presentations. Erin Shutlow said Canton conducted five resident stakeholder meetings, business surveys and pop‑up events at municipal activities; she reported that 18% of survey respondents used SMART and 15% used DDOT, Nankin or People’s Express.
Adrianna Jordan said the top three priorities from outreach were a direct DTW connection, a Washtenaw County connection to Canton, and better Detroit service for the northern consortium communities — priorities that she noted were not fully reflected in SMART’s published plan. Panelists urged attendees to provide specific, actionable feedback on proposed routes (for example, whether proposed stops match destinations users want) rather than suggesting entirely new routes at this stage.
