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Commissioners weigh GoTo phone system amid pricing and supply concerns
Summary
County leaders debated a proposed GoTo phone system: hardware pricing volatility, TIPs contract windows, an estimated $200,000 worst‑case hardware purchase, and an annual service increase were discussed; staff will present funding and contracting options at the next court.
Commissioner Stacy briefed the court on a proposed replacement of the county phone system with a GoTo solution and walked commissioners through three questions: the technical offering, vendor pricing tactics, and how to fund the purchase.
Stacy said a key uncertainty is hardware pricing and supply: "The big unknown is going to be on the actual hardware that we're purchasing," and staff discussed a worst‑case hardware estimate of about $200,000 if every workstation received both a headset and a phone. Brian Crenshaw provided cost context, saying total service for a year would be roughly $76,000 and the upfront hardware could be the larger expense. Commissioners pressed the vendor’s TIPs pricing approvals and whether staff could secure the quoted price in two months. Commissioner Stacy will return to the court with multiple procurement and funding scenarios (including reserving contingency or capital funds), and no final contract was executed at today’s meeting.
