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County approves five-year IT support agreement totaling $64,322.40
Summary
The board approved a five-year IT support agreement described by an IT representative as providing 24/7 support, equipment replacement and a five-year warranty at $10,864.48 per year (total $64,322.40).
Fannin County approved a five-year IT support agreement that a county representative said would cost $10,864.48 per year, totaling $64,322.40 over five years. The vendor, according to the presenter, provides 24/7 IT support, technical promotion services, and replacement or repair of equipment covered by the agreement.
Jill, the county’s IT presenter, described the services: "They have 24 7 IT, and they can promote it. They do, any of our equipment that messes up, tears up, they replace anything that needs to be sent right to be drawn to be repaired, they do that as well." The Chair moved to approve the purchase of the equipment and associated support contract and a second was recorded.
The contract includes five years of warranty coverage and vendor support as described in the meeting; the transcript records approval but no roll-call vote with names.
