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Entergy outlines 'Beat the Heat' partnership with Baker; company to provide fans and customer assistance
Summary
Entergy Louisiana told the City of Baker it will support residents during extreme heat months through online resources, bill‑payment advice and fan distribution under a grant partnership; council members asked about additional help for elderly residents.
Entergy Louisiana’s customer service manager, Desiree Harris, briefed the City of Baker on the utility’s 2026 'Beat the Heat' campaign and said the company is partnering with local officials to support customers during extreme heat months.
"This is a statewide effort where Entergy Louisiana partners with parish and local officials to support our customers during the extreme heat months," Harris said, and invited residents to visit Entergy’s website for tips and assistance. She said Entergy will be distributing fans to Baker residents under a grant the city applied for and that staff on site could help council members pick up fans that evening.
Council members thanked Entergy and raised requests specific to elderly residents, suggesting the city and Entergy explore whether small air conditioners could be provided where fans are insufficient. A council member also urged utilities to coordinate tree trimming so lines and vegetation reduce outages and long‑term costs.
Entergy offered to follow up on neighborhood‑level needs and encouraged council members to call its customer service contacts for specific cases.
