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Board director flags staffing challenges and need to update rules
Summary
Director Penny Vaillancourt told the board the office is working on recruiting and retaining staff and that Board rules need updating; the Board logged these administrative priorities for future work.
Director Penny Vaillancourt reported to the Board that the office is "working on recruiting and retaining staff" and identified a need to update Board rules. The remark was recorded as part of the Administrator's Report during the Sept. 19 meeting.
Vaillancourt framed these as administrative priorities for staff work and for future Board meetings; the minutes note only the report of these priorities and do not include a proposed timeline or specific rule changes. Board staff was recorded as responsible for follow-up on items that require further action or placement on a future agenda.
Why this matters: Staffing shortages and outdated rules can affect a licensing board's capacity to process applications, investigate complaints, and update regulatory standards. The Board’s identification of these priorities signals potential upcoming rulemaking or process changes.
What’s next: The minutes do not include a timetable; the Board will address rule updates and staffing through routine administrative follow-up.
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